FAQ

 

 

 

23 Frequently Asked Questions

 

Q – What time does the door open?
A – This varies depending on day and event. Please check the individual event page on our website. Alternatively, you can call 01373 455387 or email info@23bathst.co.uk

Q – What time does the door close?
A – On Friday and Saturday nights, the doors closes at 12am. NO re-entry after 12am. NO exceptions.

Q – How much are tickets/entry on the door?
A – Ticket/Entry prices on Fridays are always different depending on the event. Check the individual event pages on our website. Saturday night the entry price is £3/£5 unless advertised otherwise.

Q – Do you have a cloakroom?
A – Yes, it cost £1 per hanger. The cloakroom is situated in a secure location behind the bar, speak with a member of staff at the bar.

Q – I have lost something, who do I contact?
A – Please call 01373 455387 or email info@23bathst.co.uk with the date you lost the item and a good description of the missing item. Alternatively, you can pop into the venue during our opening hours. All lost property is logged, stored securely for three months and if not claimed is donated to local Frome charities. (We get a tonne of lost property, so please remember to use our cloakroom!)

Q – Is there a dress code?
A – Never, but we do request no birthday suits! Wear whatever makes you feel like you!

Q – Can under 18s attend any of your events?
A – Yes, we regularly have events where under 18s can attend. Each event page will have an age category in the description, so it’s always best to check the event page.

 

AGE POLICY

Family Event: All ages allowed onto the premises with a responsible adult until 9pm. (This includes most daytime events and early evening events suitable for children)

14+ Event: Children from the age of 14 and above can enter the premises with a responsible adult until 11pm. (These are generally early evening live bands and theatre shows)

18+ Event: No children allowed at any time. (This includes any explicit material events, and any event which is planned to begin after 9pm)

 

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